Title: GhostChat – Live Chat, AI Chatbot &amp; Customer Support
Author: Jacob Orbach
Published: <strong>Desèmber 16, 2025</strong>
Last modified: Agustus 24, 2026

---

Nggoléki Plugin

![](https://ps.w.org/ghostchat/assets/banner-772x250.png?rev=3623290)

![](https://ps.w.org/ghostchat/assets/icon.svg?rev=3525631)

# GhostChat – Live Chat, AI Chatbot & Customer Support

 Dening [Jacob Orbach](https://profiles.wordpress.org/jacobo1/)

[Ngundhuh](https://downloads.wordpress.org/plugin/ghostchat.1.4.0.zip)

 * [Detil](https://jv.wordpress.org/plugins/ghostchat/#description)
 * [Mācā ulang](https://jv.wordpress.org/plugins/ghostchat/#reviews)
 *  [Pemasangan](https://jv.wordpress.org/plugins/ghostchat/#installation)
 * [Pangembangan](https://jv.wordpress.org/plugins/ghostchat/#developers)

 [Sokong](https://wordpress.org/support/plugin/ghostchat/)

## Katrangan

GhostChat is live chat and an AI chatbot for WordPress, built for people who do 
not want another app to check. Answer visitors straight from Gmail — reply to the
email, the visitor sees it in the chat widget. The mobile dashboard and the web 
dashboard are there when you want them.

**Why GhostChat?**

 * **Answer from Gmail** – A new chat arrives as an email. Reply to it and the visitor
   gets your message in the widget. No new inbox to learn.
 * **No cookie banner** – Zero cookies and zero tracking, so the widget adds nothing
   to your consent requirements
 * **AI chatbot (Claude) — included in every plan, even Free** – Answers visitor
   questions 24/7 from a knowledge base it can draft by reading your site, then 
   hands off to you when it cannot
 * **Will not slow your site down** – The widget is ~15KB — up to 58x smaller than
   Intercom, Tidio, Tawk.to or Crisp (measured August 2026) — and it does not move
   your Lighthouse or Core Web Vitals scores
 * **Real-time messaging** – 15-30ms edge-powered delivery worldwide
 * **Reply from your phone** – The dashboard is a mobile PWA. Install it and answer
   chats like WhatsApp.
 * **WooCommerce auto-integration** – Real-time cart & page context, zero configuration(
   Pro and up)
 * **Team inbox** – Invite teammates to a shared inbox (2 seats on Pro, up to 10
   on Team)
 * **CRM Lite** – Built-in contacts, conversation history, and notes
 * **Auto-translate** – 133+ languages, real-time visitor message translation (Pro
   and up)
 * **Canned responses** – Save time with pre-written replies
 * **Webhooks & Bot Agent API** – Integrate with your stack, or bring your own LLM(
   all paid plans)

**How it works:**

 1. Sign up free at [GhostChat](https://app.ghostchat.dev/signup)
 2. Create a site and get your Site ID
 3. Enter your Site ID in the plugin settings
 4. The chat widget appears on your site automatically

**Pricing:**

The AI assistant is included in every plan — there is no AI add-on to buy. Flat 
monthly prices, no per-seat fees; current pricing is always at [ghostchat.dev/pricing](https://ghostchat.dev/pricing).

 * **Free (forever)**: 1 site, 1 seat, 30-day history, AI assistant included (25
   AI replies/mo, 10-entry knowledge base), no credit card required
 * **Pro**: 2 seats, 3 sites, 1-year history, bigger AI allowance (200 replies/mo,
   25-entry knowledge base), business hours, visitor context & page journey, WooCommerce
   cart context, CSV export, auto-translate (133+ languages), webhooks, Bot Agent
   API (bring your own LLM)
 * **Team**: Everything in Pro plus up to 10 team members, unlimited sites, unlimited
   history, biggest AI allowance (600 replies/mo, 50-entry knowledge base), remove
   GhostChat branding, custom visitor context, identity verification, and priority
   support

**Perfect for:**

 * Small businesses
 * Freelancers
 * E-commerce stores
 * Support teams
 * Anyone who values privacy and performance

**WooCommerce Integration:**

Running a WooCommerce store? The plugin auto-detects WooCommerce and sends your 
agents real-time context — zero configuration required. Your agents see:

 * Page type, product name, cart items, total, and item count — **Pro and up**
 * Custom data via `GhostChat.setContext()` — **Team**
 * Updates in real-time on AJAX cart changes

### Privacy Policy

GhostChat does not collect, store, or transmit any personal data from your WordPress
site. The plugin only:

 * Stores your Site ID in your WordPress database (wp_options table)
 * Loads the chat widget script from api.ghostchat.dev
 * When WooCommerce is active, sends page context and cart data (page type, product
   name, items, total, count) on paid plans, and custom setContext() data on the
   Team plan
 * Does not set any cookies
 * Does not track visitors
 * Does not send any data to third parties besides the GhostChat service

Chat conversations are handled by GhostChat service. Please review GhostChat’s privacy
policy at https://ghostchat.dev/privacy for details on how chat data is handled.

### Support

Need help? We’re here for you:

 * Email: jacob@ghostchat.dev
 * WordPress Setup Guide: https://ghostchat.dev/chat-widget-for-wordpress
 * Dashboard: https://app.ghostchat.dev
 * Website: https://ghostchat.dev

### About GhostChat

GhostChat is a privacy-first live chat platform that prioritizes page speed and 
visitor privacy. We believe live chat shouldn’t slow down your site or compromise
your visitors’ privacy.

Learn more at [ghostchat.dev](https://ghostchat.dev)

## Gambar conto

[⌊The live chat widget on your site - visitors chat without ever leaving the page⌉⌊
The live chat widget on your site - visitors chat without ever leaving the page⌉[

The live chat widget on your site – visitors chat without ever leaving the page

[⌊Your inbox - see the page a visitor is on, their email, and the full conversation
history⌉⌊Your inbox - see the page a visitor is on, their email, and the full conversation
history⌉[

Your inbox – see the page a visitor is on, their email, and the full conversation
history

[⌊Reply from your phone - the mobile dashboard works like WhatsApp⌉⌊Reply from your
phone - the mobile dashboard works like WhatsApp⌉[

Reply from your phone – the mobile dashboard works like WhatsApp

[⌊Choose who answers - the AI assistant, you, or your own bot⌉⌊Choose who answers-
the AI assistant, you, or your own bot⌉[

Choose who answers – the AI assistant, you, or your own bot

## Pemasangan

**Automatic Installation:**

 1. Log into your WordPress admin panel
 2. Navigate to Plugins > Add New
 3. Search for “GhostChat”
 4. Click “Install Now” and then “Activate”

**Manual Installation:**

 1. Download the plugin zip file
 2. Log into your WordPress admin panel
 3. Navigate to Plugins > Add New > Upload Plugin
 4. Choose the downloaded file and click “Install Now”
 5. Activate the plugin

**Configuration:**

 1. After activation, go to Settings > GhostChat
 2. Sign up at [app.ghostchat.dev/signup](https://app.ghostchat.dev/signup) if you 
    haven’t already
 3. Get your Site ID from [app.ghostchat.dev/sites](https://app.ghostchat.dev/sites)
 4. Paste your Site ID in the plugin settings
 5. Click “Save Changes”
 6. The widget appears instantly on your site!

## FAQ

### Do I need an account?

Yes, sign up free at [app.ghostchat.dev/signup](https://app.ghostchat.dev/signup)
to get a Site ID. It takes less than a minute and no credit card is required.

### Is it really free?

Yes! The Free plan is free forever — 1 site, 30-day message history, unlimited canned
responses, and the AI assistant included (25 AI replies/mo). No credit card required.
Current paid plans are at [ghostchat.dev/pricing](https://ghostchat.dev/pricing).

### Does it slow down my site?

No! At ~15KB, GhostChat is up to 58x smaller than competitors — measured August 
2026 with a real browser: Intercom ~1.1MB, Tidio ~509KB, Tawk.to ~462KB, Crisp ~
267KB. 15-30ms edge-powered latency means zero impact on page speed or Lighthouse
scores.

### Does it track visitors?

No. GhostChat uses zero tracking and zero cookies. Visitor sessions are anonymous.
No cookie banners needed.

### Is it GDPR-friendly?

Yes. GhostChat uses zero cookies and zero tracking. No consent banner needed. Chat
conversations are stored on our servers — review our privacy policy at ghostchat.
dev/privacy for full details.

### Can I customize the widget?

Yes! Customize colors, position, and welcome messages in your dashboard at app.ghostchat.
dev.

### Can I show the chat on just one page?

Yes. Under Settings  GhostChat, choose “Only on certain pages” and pick them. The
picker lists Pages — blog posts and WooCommerce products cannot be chosen individually
yet.

### Can I put the chat inside a page instead of floating in the corner?

Yes — this is called embed mode. Choose “Built into a page” in the settings, then
paste the `[ghostchat_embed]` shortcode into that page. The chat renders as a panel
where you put it, and the floating bubble is switched off. Set a size with `[ghostchat_embed
width="400" height="600"]`. Place the shortcode in the page content — it does not
work in a footer or sidebar widget.

### Does it work on mobile?

Yes! The dashboard is a mobile-first PWA. Install it on your phone and reply to 
customers like WhatsApp.

### Can I use it on multiple sites?

Yes! Free includes 1 site, Pro up to 3, and Team is unlimited.

### How do I get support?

Email us at jacob@ghostchat.dev or visit [ghostchat.dev/chat-widget-for-wordpress](https://ghostchat.dev/chat-widget-for-wordpress)
for the complete setup guide.

### Can I paste the entire script tag?

Yes! Our plugin has smart paste detection. You can paste the entire script tag and
we’ll automatically extract just the Site ID.

### Where do I find my Site ID?

Log into [app.ghostchat.dev/sites](https://app.ghostchat.dev/sites), find your site,
and click the “Copy” button. You can paste the entire script or just the ID.

### Does it work with WooCommerce?

Yes! The plugin auto-detects WooCommerce and sends your agents real-time context—
zero configuration required. Page type, product name, cart items, total, and item
count are available on all paid plans. Custom data via setContext() requires Team.

### Can I send custom data to agents?

Yes! Use the `GhostChat.setContext()` JavaScript API to send any key-value data (
up to 20 keys, 4KB per call). Your agents see it in real-time in the conversation
header. Available on the Team plan.

## Mācā ulang

![](https://secure.gravatar.com/avatar/dec7f2683760128eba851d2a744ef3da96088387b12b13b5b05839fab00729f4?
s=60&d=retro&r=g)

### 󠀁[Software](https://wordpress.org/support/topic/software/)󠁿

 [gamer1991](https://profiles.wordpress.org/gamer1991/) Juni 2, 2026

It is great plugin for creating homework

![](https://secure.gravatar.com/avatar/f4d09d0175c1c493456f631879c4f1fa2bf60a8754fac52e92a29ce821ee0e9d?
s=60&d=retro&r=g)

### 󠀁[Great Chat, light weight and very responsive dev!](https://wordpress.org/support/topic/great-chat-light-weight-and-very-responsive-dev/)󠁿

 [brpmototim](https://profiles.wordpress.org/brpmototim/) Maret 3, 2026

We were using Chatway which was very heavy on our site and definitely slowed page
load times. This chat is noticeably faster and the dev has been great to work with
in getting everything set up.

 [ Read all 2 reviews ](https://wordpress.org/support/plugin/ghostchat/reviews/)

## Contributors & Developers

“GhostChat – Live Chat, AI Chatbot & Customer Support” is open source software. 
The following people have contributed to this plugin.

Kontributor

 *   [ Jacob Orbach ](https://profiles.wordpress.org/jacobo1/)

[Translate “GhostChat – Live Chat, AI Chatbot & Customer Support” into your language.](https://translate.wordpress.org/projects/wp-plugins/ghostchat)

### Interested in development?

[Browse the code](https://plugins.trac.wordpress.org/browser/ghostchat/), check 
out the [SVN repository](https://plugins.svn.wordpress.org/ghostchat/), or subscribe
to the [development log](https://plugins.trac.wordpress.org/log/ghostchat/) by [RSS](https://plugins.trac.wordpress.org/log/ghostchat/?limit=100&mode=stop_on_copy&format=rss).

## Caathetan Owahan

#### 1.4.0

 * New: choose where the chat appears — every page, only certain pages, or built
   into a page instead of floating in the corner
 * New: the `[ghostchat_embed]` shortcode places the chat inside a page. Add `width`
   and `height` to size it, for example `[ghostchat_embed width="400" height="600"]`
 * The connection check now looks at a page the chat is actually set to appear on,
   so limiting it to certain pages no longer reports the widget as missing
 * The AI assistant is now included in every GhostChat plan, including Free — plugin
   listing updated to match
 * The chat tag now asks JavaScript minify/combine to skip it. Combining scripts
   could strip the tag’s settings and stop the widget loading.
 * The chat script now carries the plugin version. If a caching plugin ever serves
   visitors an out-of-date copy of the chat, updating this plugin replaces it — 
   no cache purging needed.

#### 1.3.2

 * Fixed: on WooCommerce stores that use full-page caching, cart details could be
   stored in a cached page and then shown to the next visitor. Cart data is now 
   read per-visitor in the browser and is never written into cached HTML.
 * Fixed: cart details now reach your agents on current versions of WooCommerce.
   The old method relied on cart fragments, which recent WooCommerce releases no
   longer load, so on an up-to-date store the cart could go missing entirely.
 * Fixed: the cart-watching timer now stops when you leave a page, so pages stay
   eligible for the browser’s back/forward cache
 * The chat script now records that it came from this plugin, and which version,
   which makes setup problems easier to diagnose
 * Tested up to WordPress 7.0.4

#### 1.3.1

 * Plugin listed as “GhostChat – Live Chat, AI Chatbot & Customer Support” so it
   can be found by what it does, not only by its brand name
 * Description now leads with answering chats from Gmail, which is the part people
   actually pick GhostChat for
 * Uninstalling now clears the connection-check cache it used to leave behind in
   the database
 * Removed an unused internal constant

#### 1.3.0

 * New: connection status on the settings screen — a green dot confirms the widget
   is actually live on your site, instead of just telling you the Site ID was saved
 * New: if the widget is missing, the plugin says so, so a caching plugin stripping
   the script no longer goes unnoticed
 * Settings screen rebuilt to look like the rest of the WordPress admin
 * Fixed: admin notices rendered inside the plugin header instead of above the settings
 * Fixed: “Settings saved.” appeared twice after saving
 * WooCommerce cart context no longer runs on installs that have no Site ID
 * Uninstalling no longer flushes the entire site object cache
 * Tested up to WordPress 7.0.2

#### 1.2.1

 * New 2×2 pricing: Team ($25/mo) and Team + AI ($35/mo) replace the $39 Business
   tier; AI is a flat +$10 on any plan
 * Team plans now carry team seats (up to 10), branding removal, webhooks, Bot Agent
   API, custom visitor context, and identity verification
 * Pro + AI is the AI assistant on top of Pro (same 3 sites and 1-year history)

#### 1.2.0

 * Updated pricing & plans — added the Pro + AI plan ($15/mo); corrected which plans
   include webhooks, the Bot Agent API, custom visitor context, and branding removal
 * Tested up to WordPress 6.9.4

#### 1.1.2

 * Pro plan dropped from $9/mo to $5/mo
 * “Remove branding” moved from Pro to Business tier
 * Webhooks, Bot Agent API, and auto-translate now correctly listed as Pro & Business
   features
 * Pro tier description expanded to include all included features
 * Tested up to WordPress 6.9.4

#### 1.1.1

 * Updated copy: “Reply from Gmail” replaces “lives in your Gmail”
 * Signup URL updated to app.ghostchat.dev/signup
 * Free plan now shows unlimited canned responses (up to 50)
 * setContext() now listed as Pro & Business (was Business only)
 * GDPR wording updated to “GDPR-friendly” throughout

#### 1.1.0

 * Updated pricing: Business $25/mo, Pro 1-year history
 * Added auto-translate to Business plan description
 * Improved cart fragment reading with polling fallback for themes where jQuery 
   events don’t fire

#### 1.0.9

 * WooCommerce auto-integration: page context (page type, product name) on all plans,
   cart context (items, total, count) on Pro & Business, custom setContext() on 
   Business
 * Zero configuration required — auto-detects WooCommerce and works out of the box
 * Updates context in real-time on AJAX cart changes

#### 1.0.8

 * Updated pricing to reflect current 3-tier plans (Free/Pro/Business)
 * Fixed version mismatch between header and constant
 * Updated branding references to GhostChat

#### 1.0.7

 * Plugin renamed to GhostChat per WordPress.org guidelines
 * Improved code structure with singleton pattern
 * Added comprehensive internationalization (i18n) support
 * All strings now translatable with ‘ghostchat’ text domain
 * Added proper settings link in plugin actions
 * Enhanced accessibility with ARIA labels
 * Improved security with capability checks
 * Added proper uninstall cleanup
 * Better WordPress coding standards compliance
 * Updated tested up to WordPress 6.9

#### 1.0.6

 * Fixed WordPress.org plugin checker errors
 * Corrected text domain to match slug
 * Added proper input sanitization callback
 * Updated tested up to WordPress 6.9
 * Reduced tags to 5 (WordPress.org requirement)

#### 1.0.5

 * Added chat bubble icon to header for better branding
 * Fixed script enqueuing to use WordPress standards
 * Added input sanitization for security
 * WordPress 6.9 compatibility verified

#### 1.0.4

 * Added professional branding with gradient header
 * Added footer with helpful links
 * Improved user interface

#### 1.0.3

 * Added smart paste detection – auto-extracts Site ID from script tag
 * Improved user experience with real-time feedback
 * Better validation and error messages

#### 1.0.2

 * Added step-by-step setup instructions
 * Better guidance for first-time users
 * Improved documentation

#### 1.0.1

 * Updated branding from GhostChat to GhostChat
 * Updated widget URL to api.ghostchat.dev
 * Updated dashboard URL to app.ghostchat.dev
 * Improved admin UI with better status messages

#### 1.0.0

 * Initial release
 * Privacy-first live chat widget
 * ~10KB lightweight script
 * Zero tracking, zero cookies
 * Real-time messaging
 * Mobile PWA dashboard

## Meta

 *  Version **1.4.0**
 *  Last updated **3 jam sing kepungkur**
 *  Active installations **10+**
 *  WordPress version ** 6.3 or higher **
 *  Tested up to **7.1**
 *  PHP version ** 7.4 or higher **
 *  Language
 * [English (US)](https://wordpress.org/plugins/ghostchat/)
 * Tags
 * [AI Chatbot](https://jv.wordpress.org/plugins/tags/ai-chatbot/)[chat](https://jv.wordpress.org/plugins/tags/chat/)
   [chatbot](https://jv.wordpress.org/plugins/tags/chatbot/)[live chat](https://jv.wordpress.org/plugins/tags/live-chat/)
   [woocommerce](https://jv.wordpress.org/plugins/tags/woocommerce/)
 *  [Nonton lanjutan](https://jv.wordpress.org/plugins/ghostchat/advanced/)

## Peringkat

 5 out of 5 stars.

 *  [  2 5-star reviews     ](https://wordpress.org/support/plugin/ghostchat/reviews/?filter=5)
 *  [  0 4-star reviews     ](https://wordpress.org/support/plugin/ghostchat/reviews/?filter=4)
 *  [  0 3-star reviews     ](https://wordpress.org/support/plugin/ghostchat/reviews/?filter=3)
 *  [  0 2-star reviews     ](https://wordpress.org/support/plugin/ghostchat/reviews/?filter=2)
 *  [  0 1-star reviews     ](https://wordpress.org/support/plugin/ghostchat/reviews/?filter=1)

[Your review](https://wordpress.org/support/plugin/ghostchat/reviews/#new-post)

[See all reviews](https://wordpress.org/support/plugin/ghostchat/reviews/)

## Kontributor

 *   [ Jacob Orbach ](https://profiles.wordpress.org/jacobo1/)

## Sokong

Got something to say? Need help?

 [View support forum](https://wordpress.org/support/plugin/ghostchat/)